Return and Refund Policy

---

Last updated January, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURN

All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition.

RETURN PROCESS

To return an item, please email customer service at aliciaisaacs757@gmail.com. Place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Attn: Returns

440 Raglan Rd E.

Oshawa ON L1H 0W3

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTION

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

aliciaisaacs757@gmail.com